Total calls
806
675 completed · 131 cancelled
Cancel rate
16.3%
of all calls received
Completed revenue
$16,366.49
Avg ticket $24.25
· 6 second services
Lost to no driver / equipment
58
$1,417.75 in invoices not earned
Cancelled by our dispatch
82
49 by motor club or customer
Median time to scene
37m
90.6% on scene by the ETA
Needs attention
Pick a range of 3 days or more to compare each market and motor club against the previous period.
Calls per day
Completed and cancelled, stacked
Completed
Cancelled
Calls by hour received
When calls come in, and when the cancelled ones did
Completed
Cancelled
Why calls were cancelled
131 cancelled calls by reason
Motor clubs
Completed and cancelled calls per bill-to club
Completed
Cancelled
Markets
Sorted by total calls. Click a column to sort.
| Market | Completed | Cancelled | Cancel rate | Revenue | Avg ticket | To scene | On time | No driver / equip. |
|---|---|---|---|---|---|---|---|---|
| Cincinnati, OH | 44 | 10 | 18.5% | $673.24 | $15.30 | 58m | 97.2% | 2 |
| Louisville, KY | 27 | 22 | 44.9% | $572.00 | $21.19 | 52m | 88.0% | 14 |
| Birmingham, AL | 36 | 2 | 5.3% | $952.00 | $26.44 | 27m | 96.9% | — |
| Lexington, KY | 32 | 2 | 5.9% | $738.00 | $23.06 | 27m | 90.6% | 1 |
| Madison, WI | 33 | 1 | 2.9% | $752.00 | $22.79 | 1h 20m | 79.3% | — |
| Shreveport, LA | 32 | 2 | 5.9% | $642.00 | $20.06 | 26m | 96.4% | 1 |
| Columbus, GA | 29 | 1 | 3.3% | $575.00 | $19.83 | 38m | 88.0% | 1 |
| Raleigh, NC | 23 | 3 | 11.5% | $605.25 | $26.32 | 37m | 88.2% | — |
| Rock Hill, SC | 24 | 2 | 7.7% | $543.25 | $22.64 | 30m | 100.0% | 1 |
| Fort Wayne, IN | 21 | 4 | 16.0% | $472.00 | $22.48 | 29m | 94.4% | 1 |
| El Paso, TX | 20 | 4 | 16.7% | $501.25 | $25.06 | 26m | 100.0% | 1 |
| Florence, SC | 23 | 1 | 4.2% | $1,387.75 | $60.34 | 33m | 100.0% | 1 |
| South Bend, IN | 20 | 4 | 16.7% | $342.75 | $17.14 | 34m | 88.9% | 2 |
| Spartanburg, SC | 23 | 1 | 4.2% | $478.50 | $20.80 | 50m | 81.0% | — |
| Topeka, KS | 23 | 0 | 0.0% | $554.50 | $24.11 | 31m | 90.5% | — |
| Savannah, GA | 20 | 1 | 4.8% | $495.50 | $24.78 | 31m | 94.4% | — |
| Macon, GA | 16 | 4 | 20.0% | $349.50 | $21.84 | 36m | 100.0% | 1 |
| Tuscaloosa, AL | 9 | 7 | 43.8% | $207.75 | $23.08 | 36m | 100.0% | 2 |
| Dayton, OH | 15 | 0 | 0.0% | $450.00 | $30.00 | 43m | 100.0% | — |
| Winston-Salem, NC | 12 | 2 | 14.3% | $270.00 | $22.50 | 31m | 88.9% | — |
| Alexandria, LA | 9 | 4 | 30.8% | $207.00 | $23.00 | 33m | 100.0% | 3 |
| Fayetteville, NC | 10 | 3 | 23.1% | $146.00 | $14.60 | 30m | 88.9% | 2 |
| Little Rock, AR | 11 | 2 | 15.4% | $238.00 | $21.64 | 51m | 90.0% | — |
| Odessa, TX | 13 | 0 | 0.0% | $360.00 | $27.69 | 47m | 81.8% | — |
| WATAC (unmapped) | 8 | 5 | 38.5% | $180.00 | $22.50 | 37m | 80.0% | — |
| Mobile, AL | 12 | 0 | 0.0% | $276.00 | $23.00 | 35m | 100.0% | — |
| Wilmington, NC | 11 | 1 | 8.3% | $233.00 | $21.18 | 1h 01m | 80.0% | 1 |
| Jacksonville, NC | 10 | 1 | 9.1% | $231.25 | $23.13 | 37m | 70.0% | — |
| Chattanooga, TN | 8 | 2 | 20.0% | $230.00 | $28.75 | 31m | 87.5% | 1 |
| Greenville, SC | 7 | 3 | 30.0% | $162.25 | $23.18 | 28m | 100.0% | 2 |
| Naperville, IL | 9 | 1 | 10.0% | $336.00 | $37.33 | 2h 05m | 14.3% | — |
| Anderson, SC | 4 | 5 | 55.6% | $96.00 | $24.00 | 35m | 100.0% | 2 |
| Bloomington, IN | 7 | 2 | 22.2% | $109.00 | $15.57 | 38m | 100.0% | 2 |
| Charleston, SC | 8 | 1 | 11.1% | $235.00 | $29.38 | 59m | 100.0% | — |
| Racine, WI | 6 | 3 | 33.3% | $152.00 | $25.33 | 30m | 80.0% | — |
| Boston, MA | 6 | 2 | 25.0% | $218.00 | $36.33 | 1h 03m | 80.0% | 1 |
| Jersey City, NJ | 3 | 5 | 62.5% | $68.00 | $22.67 | 53m | 66.7% | 4 |
| Montgomery, AL | 7 | 1 | 12.5% | $174.25 | $24.89 | 31m | 85.7% | — |
| Richmond, VA | 5 | 2 | 28.6% | $116.00 | $23.20 | 39m | 100.0% | 1 |
| Canton, OH | 6 | 0 | 0.0% | $180.00 | $30.00 | 23m | 100.0% | — |
| Myrtle Beach, SC | 6 | 0 | 0.0% | $146.00 | $24.33 | 54m | 100.0% | — |
| Pigeon Forge, TN | 4 | 1 | 20.0% | $92.00 | $23.00 | 23m | 100.0% | — |
| Albany, NY | 3 | 1 | 25.0% | $90.00 | $30.00 | 42m | 33.3% | 1 |
| Asheville, NC | 3 | 1 | 25.0% | $96.00 | $32.00 | 20m | 100.0% | — |
| Hinesville, GA | 3 | 1 | 25.0% | $61.50 | $20.50 | 1h 03m | 100.0% | 1 |
| Jackson, MS | 4 | 0 | 0.0% | $88.00 | $22.00 | 26m | 100.0% | — |
| Tulsa, OK | 3 | 1 | 25.0% | $98.00 | $32.67 | 26m | 66.7% | 1 |
| Harrisburg, PA | 1 | 2 | 66.7% | $30.00 | $30.00 | — | — | 2 |
| Springdale, AR | 0 | 3 | 100.0% | $0.00 | — | — | — | 2 |
| New Orleans, LA | 2 | 0 | 0.0% | $50.00 | $25.00 | 48m | 100.0% | — |
| Rochester, NY | 2 | 0 | 0.0% | $60.00 | $30.00 | 40m | 100.0% | — |
| Albuquerque, NM | 0 | 1 | 100.0% | $0.00 | — | — | — | 1 |
| Amarillo, TX | 0 | 1 | 100.0% | $0.00 | — | — | — | 1 |
| Charlotte, NC | 1 | 0 | 0.0% | $15.00 | $15.00 | — | — | — |
| Greensboro, NC | 0 | 1 | 100.0% | $0.00 | — | — | — | — |
| KSOLA (unmapped) | 1 | 0 | 0.0% | $30.00 | $30.00 | 42m | 0.0% | — |
| Lake Charles, LA | 0 | 1 | 100.0% | $0.00 | — | — | — | 1 |
| Seminole, FL | 0 | 1 | 100.0% | $0.00 | — | — | — | 1 |
Motor clubs
| Motor club | Completed | Cancelled | Cancel rate | Revenue | Avg ticket | No driver / equip. |
|---|---|---|---|---|---|---|
| SWOOP | 418 | 65 | 13.5% | $10,165.99 | $24.32 | 33 |
| ALLSTATE | 91 | 21 | 18.8% | $2,079.50 | $22.85 | 11 |
| NSD | 58 | 17 | 22.7% | $994.00 | $17.14 | — |
| GEICO | 49 | 9 | 15.5% | $1,260.00 | $25.71 | 4 |
| URGENTLY | 18 | 8 | 30.8% | $524.00 | $29.11 | 5 |
| ROADSIDE | 11 | 7 | 38.9% | $728.00 | $66.18 | 3 |
| ALLIED | 13 | 4 | 23.5% | $355.00 | $27.31 | 2 |
| HONK | 15 | 0 | 0.0% | $230.00 | $15.33 | — |
| ATLAS | 1 | 0 | 0.0% | $0.00 | $0.00 | — |
| DRIVEN | 1 | 0 | 0.0% | $30.00 | $30.00 | — |
Service types
| Service | Completed | Cancelled | Cancel rate | Revenue | Avg ticket |
|---|---|---|---|---|---|
| Tire Service | 219 | 54 | 19.8% | $5,591.00 | $25.53 |
| Jump Start | 219 | 43 | 16.4% | $5,115.25 | $23.36 |
| Lock-Out | 121 | 22 | 15.4% | $3,093.00 | $25.56 |
| GOA | 90 | 1 | 1.1% | $1,820.00 | $20.22 |
| Fuel Delivery | 22 | 5 | 18.5% | $474.00 | $21.55 |
| See Notes... | 2 | 6 | 75.0% | $0.00 | $0.00 |
| Battery | 1 | 0 | 0.0% | $249.99 | $249.99 |
| Heavy Duty Jump | 1 | 0 | 0.0% | $23.25 | $23.25 |
Drivers
Cancelled calls count against the driver only when one was assigned.
| Driver | Completed | Cancelled | Cancel rate | Revenue | Avg ticket | To scene | On time |
|---|---|---|---|---|---|---|---|
| Unassigned | 0 | 72 | 100.0% | $0.00 | — | — | — |
| URGENTLY RUNS | 51 | 1 | 1.9% | $861.00 | $16.88 | 53m | 100.0% |
| Bronson Dietrich | 27 | 5 | 15.6% | $361.75 | $13.40 | 1h 02m | 100.0% |
| Austin Nyman | 30 | 0 | 0.0% | $612.00 | $20.40 | 26m | 96.4% |
| Joshua Krajewski | 28 | 1 | 3.4% | $678.00 | $24.21 | 1h 21m | 78.6% |
| Fred Vessell | 26 | 0 | 0.0% | $490.00 | $18.85 | 38m | 88.0% |
| A1 Service | 19 | 4 | 17.4% | $342.75 | $18.04 | 34m | 88.9% |
| Charles Allen | 22 | 1 | 4.3% | $463.50 | $21.07 | 50m | 81.0% |
| Clarence Allen | 20 | 3 | 13.0% | $501.25 | $25.06 | 26m | 100.0% |
| Coby Kesler | 22 | 0 | 0.0% | $539.50 | $24.52 | 31m | 90.5% |
| James Howerton | 21 | 1 | 4.5% | $498.25 | $23.73 | 30m | 100.0% |
| Christopher Roberts | 21 | 0 | 0.0% | $1,190.75 | $56.70 | 33m | 100.0% |
| Jameson Moats | 19 | 2 | 9.5% | $530.25 | $27.91 | 39m | 87.5% |
| Jimmy Abner | 19 | 1 | 5.0% | $435.75 | $22.93 | 25m | 94.7% |
| Benjamin Smith | 19 | 0 | 0.0% | $425.25 | $22.38 | 29m | 100.0% |
| Antonio Marshall | 17 | 0 | 0.0% | $526.75 | $30.99 | 27m | 94.1% |
| Austin Harman | 15 | 0 | 0.0% | $331.00 | $22.07 | 42m | 100.0% |
| Louie Martin | 15 | 0 | 0.0% | $450.00 | $30.00 | 43m | 100.0% |
| Victravis Freeman | 14 | 1 | 6.7% | $319.50 | $22.82 | 36m | 100.0% |
| JD Reynolds | 11 | 2 | 15.4% | $296.49 | $26.95 | 40m | 90.0% |
| Mathew Acra | 13 | 0 | 0.0% | $302.25 | $23.25 | 36m | 84.6% |
| Andre Autrey | 12 | 0 | 0.0% | $276.00 | $23.00 | 35m | 100.0% |
| Auston Elkins | 12 | 0 | 0.0% | $265.50 | $22.13 | 25m | 100.0% |
| Devonte Daniels | 9 | 3 | 25.0% | $207.75 | $23.08 | 36m | 100.0% |
| George Benbow | 11 | 1 | 8.3% | $300.00 | $27.27 | 24m | 100.0% |
| Javon Lincoln | 9 | 2 | 18.2% | $240.00 | $26.67 | 32m | 87.5% |
| Karlos Pickens | 9 | 2 | 18.2% | $191.00 | $21.22 | 1h 15m | 88.9% |
| Larry Nash | 10 | 1 | 9.1% | $231.25 | $23.13 | 37m | 70.0% |
| John Falcon | 10 | 0 | 0.0% | $285.00 | $28.50 | 40m | 75.0% |
| Kenan Smith | 9 | 1 | 10.0% | $207.00 | $23.00 | 33m | 100.0% |
| Scott Gouge | 10 | 0 | 0.0% | $218.00 | $21.80 | 1h 01m | 80.0% |
| Mortez Taylor | 7 | 2 | 22.2% | $156.00 | $22.29 | 1h 04m | 57.1% |
| Patrick Cutrera | 9 | 0 | 0.0% | $336.00 | $37.33 | 2h 05m | 14.3% |
| Sedric Salter | 7 | 2 | 22.2% | $162.25 | $23.18 | 28m | 100.0% |
| Joseph Horton | 8 | 0 | 0.0% | $230.00 | $28.75 | 31m | 87.5% |
| Robert Gibbs | 7 | 1 | 12.5% | $83.00 | $11.86 | 32m | 83.3% |
| Sabrina Martinez | 5 | 3 | 37.5% | $137.00 | $27.40 | 30m | 80.0% |
| Desmond Jones | 6 | 1 | 14.3% | $218.00 | $36.33 | 1h 03m | 80.0% |
| Edward Moore | 6 | 1 | 14.3% | $151.00 | $25.17 | 30m | 83.3% |
| Jonta Mumford | 7 | 0 | 0.0% | $160.50 | $22.93 | 46m | 85.7% |
| Michael Easton | 4 | 3 | 42.9% | $96.00 | $24.00 | 35m | 100.0% |
| Steven Wheeler | 5 | 2 | 28.6% | $120.00 | $24.00 | 37m | 80.0% |
| Steven White | 7 | 0 | 0.0% | $220.00 | $31.43 | 54m | 100.0% |
| Dustin England | 6 | 0 | 0.0% | $94.00 | $15.67 | 38m | 100.0% |
| Timothy Zeller | 6 | 0 | 0.0% | $146.00 | $24.33 | 54m | 100.0% |
| Wesley Wilson | 6 | 0 | 0.0% | $180.00 | $30.00 | 23m | 100.0% |
| Colton McMahan | 4 | 1 | 20.0% | $85.25 | $21.31 | 34m | 75.0% |
| Kole Stephens | 4 | 1 | 20.0% | $106.25 | $26.56 | 36m | 100.0% |
| Nicholas Wilkerson | 4 | 1 | 20.0% | $92.00 | $23.00 | 23m | 100.0% |
| Prince Newon | 5 | 0 | 0.0% | $116.00 | $23.20 | 39m | 100.0% |
| Cody Gault | 3 | 1 | 25.0% | $96.00 | $32.00 | 20m | 100.0% |
| Damian Murray | 3 | 1 | 25.0% | $90.00 | $30.00 | 42m | 33.3% |
| Jamarcus Beal | 4 | 0 | 0.0% | $88.00 | $22.00 | 26m | 100.0% |
| Sunshine Logistics | 2 | 2 | 50.0% | $34.00 | $17.00 | 37m | 100.0% |
| Barry Smith | 3 | 0 | 0.0% | $61.50 | $20.50 | 1h 03m | 100.0% |
| Edgar Eborn | 3 | 0 | 0.0% | $63.00 | $21.00 | 29m | 100.0% |
| Ezekiel Stokes | 3 | 0 | 0.0% | $98.00 | $32.67 | 26m | 66.7% |
| Mike Grace | 0 | 3 | 100.0% | $0.00 | — | — | — |
| Dan Cocozzelli | 2 | 0 | 0.0% | $60.00 | $30.00 | 40m | 100.0% |
| Louis Adame | 2 | 0 | 0.0% | $60.00 | $30.00 | 1h 13m | 100.0% |
| Louis Bush | 2 | 0 | 0.0% | $25.00 | $12.50 | 1h 20m | 100.0% |
| Armon Graham | 1 | 0 | 0.0% | $102.00 | $102.00 | 1m | 100.0% |
| Brandon Jones | 1 | 0 | 0.0% | $23.25 | $23.25 | 39m | 100.0% |
| Dennis Logsdon | 1 | 0 | 0.0% | $30.00 | $30.00 | 42m | 0.0% |
| Jonqueil Ransom | 1 | 0 | 0.0% | $35.00 | $35.00 | 48m | 100.0% |
| Matthew Trinkle | 0 | 1 | 100.0% | $0.00 | — | — | — |
| Michael Sheffield | 0 | 1 | 100.0% | $0.00 | — | — | — |
| Sadaqat Ali | 1 | 0 | 0.0% | $34.00 | $34.00 | 53m | 0.0% |
Dispatchers
| Dispatcher | Completed | Cancelled | Cancel rate | Revenue | Avg ticket | No driver / equip. |
|---|---|---|---|---|---|---|
| Courtney Combs | 271 | 55 | 16.9% | $6,505.75 | $24.01 | 33 |
| Kelly Adkins | 273 | 26 | 8.7% | $6,528.74 | $23.91 | 10 |
| Crystal Tobat | 52 | 22 | 29.7% | $1,410.50 | $27.13 | 10 |
| Stacey Kidwell | 61 | 12 | 16.4% | $1,310.50 | $21.48 | 5 |
| Towbook/External Event | 7 | 7 | 50.0% | $116.00 | $16.57 | — |
| Unknown | 0 | 9 | 100.0% | $0.00 | — | — |
| Patrick Cutrera | 6 | 0 | 0.0% | $246.00 | $41.00 | — |
| Armon Graham | 1 | 0 | 0.0% | $102.00 | $102.00 | — |
| Austin Nyman | 1 | 0 | 0.0% | $23.00 | $23.00 | — |
| Christopher Roberts | 1 | 0 | 0.0% | $102.00 | $102.00 | — |
| Jamarcus Beal | 1 | 0 | 0.0% | $22.00 | $22.00 | — |
| JD Reynolds | 1 | 0 | 0.0% | $0.00 | $0.00 | — |
Top cancellation reasons
As written by the club or our dispatcher
| Reason | Calls |
|---|---|
| No driver available | 34 |
| Cancelled by Agero (Swoop) | 22 |
| Equipment no longer available. No further action required | 11 |
| The customer has cancelled this dispatch. An automated GOA request was submitted on your behalf, unfortunately it is not eligible for a GOA. If you feel this is in error, you may contest a GOA on the Payment Services web site after 24 hours. | 9 |
| Other | 6 |
| Customer canceled | 5 |
| No Equipment | 5 |
| Equipment no longer available | 4 |
| Motor Club Cancelled | 4 |
| Out of territory | 3 |
| Customer Cancelled | 2 |
| Cancelled by Urgent.ly: No longer needed | 2 |
| Duplicate | 2 |
| Service vehicle issue | 2 |
| Motor Club Cancelled / Before GOA Limit | 2 |
Cancelled calls
131 of 131 shown
| Cancelled | Call # | PO | Market | Club | Service | Category | Reason | Initiated by | Min to cancel | Invoice |
|---|---|---|---|---|---|---|---|---|---|---|
| 2026-10-02 23:11 | 2307029 | 115241594 | Fort Wayne, IN | SWOOP | Jump Start | No driver / equipment | No driver available | Our dispatch | 9 | $0.00 |
| 2026-10-02 22:17 | 2307024 | 115239993 | Shreveport, LA | SWOOP | Jump Start | No driver / equipment | No driver available | Our dispatch | 23 | $23.00 |
| 2026-10-02 22:07 | 2307023 | G887126275 | Boston, MA | GEICO | GOA | GOA | GOA | Unknown | 18 | $20.00 |
| 2026-10-02 22:03 | 2307025 | 115239898 | Jacksonville, NC | SWOOP | Jump Start | Club cancelled, no reason given | Cancelled by Agero (Swoop) | Motor club / customer | 8 | $25.00 |
| 2026-10-02 21:39 | 2307019 | 115239436 | Fort Wayne, IN | SWOOP | Jump Start | Club cancelled, no reason given | Cancelled by Agero (Swoop) | Motor club / customer | 10 | $22.00 |
| 2026-10-02 21:12 | 2307013 | 115238526 | Cincinnati, OH | SWOOP | Fuel Delivery | No driver / equipment | No driver available | Our dispatch | 4 | $0.00 |
| 2026-10-02 20:53 | 2307009 | 115238090 | Bloomington, IN | SWOOP | Tire Service | No driver / equipment | No driver available | Our dispatch | 6 | $22.00 |
| 2026-10-02 20:49 | 2307005 | 1062193543 | Louisville, KY | ALLSTATE | Tire Service | No driver / equipment | Equipment no longer available. No further action required | Our dispatch | 15 | $20.00 |
| 2026-10-02 20:39 | 2307003 | G843326275 | Bloomington, IN | GEICO | Tire Service | No driver / equipment | Equipment no longer available | Our dispatch | 13 | $0.00 |
| 2026-10-02 20:19 | 2307000 | 115236879 | Louisville, KY | SWOOP | Tire Service | Club cancelled, no reason given | Cancelled by Agero (Swoop) | Motor club / customer | 4 | $20.00 |
| 2026-10-02 19:56 | 2306994 | 1484876 | Tuscaloosa, AL | NSD | Lock-Out | Other | Other | Our dispatch | 11 | $22.00 |
| 2026-10-02 19:56 | 2306993 | 1484875 | Tuscaloosa, AL | NSD | Jump Start | Other | Diverted to Other Job | Our dispatch | 11 | $22.00 |
| 2026-10-02 19:28 | 2306984 | 1484808 | Tuscaloosa, AL | NSD | Jump Start | Customer cancelled | Customer cancelled: Wrong location | Motor club / customer | 12 | $22.00 |
| 2026-10-02 19:28 | 2306983 | 1484802 | Raleigh, NC | NSD | Tire Service | Other | Requirement Changed | Our dispatch | 13 | $20.00 |
| 2026-10-02 19:05 | 2306969 | 115232159 | Louisville, KY | SWOOP | Jump Start | No driver / equipment | No driver available | Our dispatch | 28 | $20.00 |
| 2026-10-02 18:57 | 2306974 | 115231813 | Louisville, KY | SWOOP | Jump Start | Location / territory | Location issue | Our dispatch | 14 | $20.00 |
| 2026-10-02 18:53 | 2306975 | 1484725 | Cincinnati, OH | NSD | Fuel Delivery | Other | Other | Our dispatch | 7 | $0.00 |
| 2026-10-02 18:48 | 2306971 | 115232328 | Alexandria, LA | SWOOP | Fuel Delivery | No driver / equipment | No driver available | Our dispatch | 7 | $23.00 |
| 2026-10-02 18:45 | 2306967 | 115232052 | Wilmington, NC | SWOOP | Jump Start | No driver / equipment | No driver available | Our dispatch | 10 | $22.00 |
| 2026-10-02 18:25 | 2306960 | 115231112 | Birmingham, AL | SWOOP | Tire Service | Other | Traffic issue | Our dispatch | 12 | $23.00 |
| 2026-10-02 18:24 | 2306958 | 115230456 | Alexandria, LA | SWOOP | Tire Service | No driver / equipment | No driver available | Our dispatch | 22 | $23.00 |
| 2026-10-02 18:23 | 2306863 | 115208915 | Alexandria, LA | SWOOP | Jump Start | No driver / equipment | No driver available | Our dispatch | 203 | $23.00 |
| 2026-10-02 18:11 | 2306959 | 10147457 | Winston-Salem, NC | URGENTLY | Tire Service | Club cancelled, no reason given | Cancelled by Urgent.ly: No longer needed | Motor club / customer | 10 | $34.00 |
| 2026-10-02 17:59 | 2306956 | G707626275 | El Paso, TX | GEICO | Lock-Out | No driver / equipment | Equipment no longer available | Our dispatch | 4 | $35.00 |
| 2026-10-02 17:58 | 2306949 | 1062193019 | Albany, NY | ALLSTATE | Tire Service | No driver / equipment | Equipment no longer available. No further action required | Our dispatch | 22 | $30.00 |
| 2026-10-02 17:41 | 2306936 | 115227515 | Harrisburg, PA | SWOOP | Jump Start | No driver / equipment | No driver available | Our dispatch | 26 | $19.00 |
| 2026-10-02 17:29 | 2306887 | 1484098 | Cincinnati, OH | NSD | Tire Service | Customer cancelled | Customer cancelled: Not required anymore | Motor club / customer | 115 | $0.00 |
| 2026-10-02 17:06 | 2306927 | G650126275 | El Paso, TX | GEICO | Lock-Out | Club cancelled, no reason given | Motor Club Cancelled | Motor club / customer | 10 | $35.00 |
| 2026-10-02 16:55 | 2306908 | 1062192614 | Anderson, SC | ALLSTATE | Lock-Out | No driver / equipment | Equipment no longer available. No further action required | Our dispatch | 33 | $26.25 |
| 2026-10-02 16:50 | 2306924 | 115225829 | South Bend, IN | SWOOP | Tire Service | No driver / equipment | No driver available | Our dispatch | 1 | $21.00 |
| 2026-10-02 16:50 | 2306916 | 1062192787 | Spartanburg, SC | ALLSTATE | Tire Service | GOA | The customer has cancelled this dispatch. An automated GOA request was submitted on your behalf, unfortunately it is not eligible for a GOA. If you feel this is in error, you may contest a GOA on the Payment Services web site after 24 hours. | Motor club / customer | 13 | $23.25 |
| 2026-10-02 16:43 | 2306871 | 115219157 | Tuscaloosa, AL | SWOOP | Lock-Out | Club cancelled, no reason given | Cancelled by Agero (Swoop) | Motor club / customer | 93 | $22.00 |
| 2026-10-02 16:24 | 2306870 | 890967602913 | Seminole, FL | ROADSIDE | Jump Start | No driver / equipment | No driver available | Our dispatch | 78 | $68.00 |
| 2026-10-02 16:06 | 2306893 | 0010362849 | Springdale, AR | ALLIED | Tire Service | No driver / equipment | No Driver Available / Equipment Not Available | Our dispatch | 18 | $30.00 |
| 2026-10-02 16:03 | 2306885 | 1062192413 | Greenville, SC | ALLSTATE | Tire Service | No driver / equipment | Equipment no longer available. No further action required | Our dispatch | 31 | $23.25 |
| 2026-10-02 15:57 | 2306888 | 115220602 | Fayetteville, NC | SWOOP | Jump Start | No driver / equipment | No driver available | Our dispatch | 17 | $25.00 |
| 2026-10-02 15:51 | 2306891 | 115220868 | South Bend, IN | SWOOP | Tire Service | No driver / equipment | No driver available | Our dispatch | 3 | $21.00 |
| 2026-10-02 15:46 | 2306872 | 115219498 | Columbus, GA | SWOOP | Tire Service | No driver / equipment | No driver available | Our dispatch | 36 | $19.00 |
| 2026-10-02 15:16 | 2306861 | 1062192272 | Chattanooga, TN | ALLSTATE | Tire Service | No driver / equipment | Equipment no longer available. No further action required | Our dispatch | 18 | $30.00 |
| 2026-10-02 15:06 | 2306865 | 1062191420 | Louisville, KY | ALLSTATE | Tire Service | No driver / equipment | Equipment no longer available. No further action required | Our dispatch | 6 | $20.00 |
| 2026-10-02 14:57 | 2306844 | 1062192141 | Louisville, KY | ALLSTATE | Tire Service | No driver / equipment | Equipment no longer available. No further action required | Our dispatch | 27 | $20.00 |
| 2026-10-02 14:50 | 2306821 | 115214097 | Fayetteville, NC | SWOOP | Jump Start | No driver / equipment | No driver available | Our dispatch | 59 | $25.00 |
| 2026-10-02 14:49 | 2306854 | 115217829 | Fort Wayne, IN | SWOOP | Jump Start | Club cancelled, no reason given | Cancelled by Agero (Swoop) | Motor club / customer | 3 | $0.00 |
| 2026-10-02 14:41 | 2306846 | 10146816 | Harrisburg, PA | URGENTLY | Tire Service | No driver / equipment | No Equipment | Our dispatch | 8 | $34.00 |
| 2026-10-02 14:34 | 2306840 | 0010362592 | Lexington, KY | ALLIED | Jump Start | GOA | Motor Club Cancelled / Before GOA Limit | Our dispatch | 9 | $28.00 |
| 2026-10-02 14:28 | 2306839 | 1062191262 | Tuscaloosa, AL | ALLSTATE | Tire Service | GOA | The customer has cancelled this dispatch. An automated GOA request was submitted on your behalf, unfortunately it is not eligible for a GOA. If you feel this is in error, you may contest a GOA on the Payment Services web site after 24 hours. | Motor club / customer | 4 | $23.25 |
| 2026-10-02 14:13 | 2306824 | 10146715 | Jersey City, NJ | URGENTLY | Lock-Out | No driver / equipment | No Equipment | Our dispatch | 13 | $34.00 |
| 2026-10-02 13:46 | 2306818 | 10146672 | Anderson, SC | URGENTLY | Tire Service | Club cancelled, no reason given | Cancelled by Urgent.ly: Other | Motor club / customer | 2 | $34.00 |
| 2026-10-02 13:07 | 2306797 | 115210598 | Cincinnati, OH | SWOOP | See Notes... | No driver / equipment | Service vehicle issue | Our dispatch | 3 | $0.00 |
| 2026-10-02 12:52 | 2306761 | 1483096 | Greenville, SC | NSD | Jump Start | Other | Provider cancelled: SP NEVER ANSWERS***** | Motor club / customer | 59 | $22.00 |
| 2026-10-02 12:21 | 2306725 | 1482894 | Macon, GA | NSD | Jump Start | Other | Other: cx called and stated that spdr Jack Rabbit USA LLC is not answering the call tried calling them from my end as well no answer |cx asked to cancel and redispatch to a new spdr as they are not answering the call. | Motor club / customer | 85 | $22.00 |
| 2026-10-02 12:08 | 2306764 | 115206610 | Fayetteville, NC | SWOOP | Lock-Out | Location / territory | Out of territory | Our dispatch | 7 | $25.00 |
| 2026-10-02 11:57 | 2306715 | 1482816 | Madison, WI | NSD | Tire Service | Missed ETA | Other: cx requested to redispatch to other pdr due to long ETA. | Motor club / customer | 84 | $27.00 |
| 2026-10-02 11:23 | 2306738 | 115202784 | Racine, WI | SWOOP | Jump Start | Club cancelled, no reason given | Cancelled by Agero (Swoop) | Motor club / customer | 10 | $27.00 |
| 2026-10-02 10:33 | 2306713 | 10146002 | Jersey City, NJ | URGENTLY | Jump Start | No driver / equipment | No Equipment | Our dispatch | 2 | $34.00 |
| 2026-10-02 10:27 | 2306712 | 115200335 | Racine, WI | SWOOP | Lock-Out | Club cancelled, no reason given | Cancelled by Agero (Swoop) | Motor club / customer | 1 | $27.00 |
| 2026-10-02 10:12 | 2306705 | 115198876 | El Paso, TX | SWOOP | Lock-Out | Location / territory | Out of territory | Our dispatch | 2 | $25.00 |
| 2026-10-02 09:35 | 2306683 | 1062189698 | Tuscaloosa, AL | ALLSTATE | Tire Service | No driver / equipment | Equipment no longer available. No further action required | Our dispatch | 12 | $23.25 |
| 2026-10-02 08:43 | 2306667 | 1482470 | Raleigh, NC | NSD | Jump Start | Customer cancelled | Customer cancelled: cx called and stated that she does not have the money to pay for the repair, so cx asked to cancelled the job, hence cancelling the service as per cx reqest|informed to the spdr as well | | Motor club / customer | 0 | $20.00 |
| 2026-10-02 08:32 | 2306657 | G82226275 | Hinesville, GA | GEICO | Tire Service | No driver / equipment | Equipment no longer available | Our dispatch | 20 | $35.00 |
| 2026-10-02 07:44 | 2306647 | 1062187648 | Anderson, SC | ALLSTATE | Lock-Out | GOA | The customer has cancelled this dispatch. An automated GOA request was submitted on your behalf, unfortunately it is not eligible for a GOA. If you feel this is in error, you may contest a GOA on the Payment Services web site after 24 hours. | Motor club / customer | 9 | $26.25 |
| 2026-10-02 07:36 | 2306642 | 115183886 | Tulsa, OK | SWOOP | Jump Start | No driver / equipment | No driver available | Our dispatch | 28 | $30.00 |
| 2026-10-02 07:34 | 2306640 | 0010361262 | Louisville, KY | ALLIED | Tire Service | No driver / equipment | No Driver Available / Equipment Not Available | Our dispatch | 48 | $25.00 |
| 2026-10-02 07:33 | 2306646 | 1482271 | South Bend, IN | NSD | Lock-Out | Customer cancelled | Customer cancelled: No longer needs the service. | Motor club / customer | 2 | $22.00 |
| 2026-10-02 07:10 | 2306643 | 1062188337 | Cincinnati, OH | ALLSTATE | Lock-Out | GOA | The customer has cancelled this dispatch. An automated GOA request was submitted on your behalf, unfortunately it is not eligible for a GOA. If you feel this is in error, you may contest a GOA on the Payment Services web site after 24 hours. | Motor club / customer | 1 | $23.25 |
| 2026-10-02 06:24 | 2306635 | 115174564 | Florence, SC | SWOOP | Tire Service | No driver / equipment | No driver available | Our dispatch | 16 | $0.00 |
| 2026-10-01 23:53 | 2306630 | G900426274 | Racine, WI | GEICO | Lock-Out | Club cancelled, no reason given | Motor Club Cancelled | Motor club / customer | 5 | $0.00 |
| 2026-10-01 22:02 | 2306614 | 1482012 | Winston-Salem, NC | NSD | Jump Start | Customer cancelled | Customer cancelled: Cancelling as per duplicate order exist for the same vehicle | Motor club / customer | 8 | $19.00 |
| 2026-10-01 21:46 | 2306610 | 115185215 | Albuquerque, NM | SWOOP | Fuel Delivery | No driver / equipment | No driver available | Our dispatch | 10 | $30.00 |
| 2026-10-01 21:34 | 2306598 | 115184378 | Louisville, KY | SWOOP | Fuel Delivery | Club cancelled, no reason given | Cancelled by Agero (Swoop) | Motor club / customer | 37 | $20.00 |
| 2026-10-01 21:06 | 2306595 | 1481904 | Richmond, VA | NSD | Tire Service | Other | Other | Our dispatch | 26 | $21.00 |
| 2026-10-01 20:40 | 2306594 | 0010360915 | Anderson, SC | ALLIED | Tire Service | GOA | Motor Club Cancelled / Before GOA Limit | Our dispatch | 4 | $28.00 |
| 2026-10-01 20:07 | 2306581 | 115181228 | Boston, MA | SWOOP | Jump Start | No driver / equipment | No driver available | Our dispatch | 21 | $30.00 |
| 2026-10-01 19:46 | 2306580 | 115181458 | Asheville, NC | SWOOP | Lock-Out | Customer cancelled | Customer canceled | Our dispatch | 2 | $31.00 |
| 2026-10-01 18:55 | 2306567 | 1062186816 | Cincinnati, OH | ALLSTATE | Tire Service | GOA | The customer has cancelled this dispatch. An automated GOA request was submitted on your behalf, unfortunately it is not eligible for a GOA. If you feel this is in error, you may contest a GOA on the Payment Services web site after 24 hours. | Motor club / customer | 4 | $23.25 |
| 2026-10-01 18:54 | 2306556 | 115178109 | Springdale, AR | SWOOP | Tire Service | No driver / equipment | No driver available | Our dispatch | 20 | $30.00 |
| 2026-10-01 18:28 | 2306546 | 1481537 | Macon, GA | NSD | Jump Start | Other | Other | Our dispatch | 20 | $22.00 |
| 2026-10-01 18:27 | 2306545 | 115176682 | Macon, GA | SWOOP | Tire Service | No driver / equipment | No driver available | Our dispatch | 20 | $23.00 |
| 2026-10-01 18:13 | 2306542 | 115175818 | Lexington, KY | SWOOP | Tire Service | No driver / equipment | No driver available | Our dispatch | 16 | $23.00 |
| 2026-10-01 16:56 | 2306508 | 1062186188 | Lake Charles, LA | ALLSTATE | Jump Start | No driver / equipment | Equipment no longer available. No further action required | Our dispatch | 21 | $23.25 |
| 2026-10-01 16:51 | 2306514 | 115171392 | Naperville, IL | SWOOP | Tire Service | Club cancelled, no reason given | Cancelled by Agero (Swoop) | Motor club / customer | 3 | $30.00 |
| 2026-10-01 16:44 | 2306512 | 1062186217 | Jersey City, NJ | ALLSTATE | Jump Start | Other | Restricted roadway. No further action required | Our dispatch | 2 | $22.50 |
| 2026-10-01 16:08 | 2306492 | 115168334 | Richmond, VA | SWOOP | Tire Service | No driver / equipment | Service vehicle issue | Our dispatch | 2 | $19.00 |
| 2026-10-01 15:42 | 2306481 | 1062185928 | South Bend, IN | ALLSTATE | Jump Start | GOA | The customer has cancelled this dispatch. An automated GOA request was submitted on your behalf, unfortunately it is not eligible for a GOA. If you feel this is in error, you may contest a GOA on the Payment Services web site after 24 hours. | Motor club / customer | 4 | $23.25 |
| 2026-10-01 15:10 | 2306464 | 115163641 | Pigeon Forge, TN | SWOOP | Jump Start | Club cancelled, no reason given | Cancelled by Agero (Swoop) | Motor club / customer | 14 | $23.00 |
| 2026-10-01 13:30 | 2306418 | G405326274 | El Paso, TX | GEICO | Jump Start | Club cancelled, no reason given | Motor Club Cancelled | Motor club / customer | 8 | $35.00 |
| 2026-10-01 13:07 | 2306411 | 115157124 | Fort Wayne, IN | SWOOP | Tire Service | Club cancelled, no reason given | Cancelled by Agero (Swoop) | Motor club / customer | 2 | $22.00 |
| 2026-10-01 12:49 | 2306382 | 115153170 | Rock Hill, SC | SWOOP | Lock-Out | No driver / equipment | No driver available | Our dispatch | 45 | $23.00 |
| 2026-10-01 12:18 | 2306385 | 115152226 | Alexandria, LA | SWOOP | Tire Service | Location / territory | Out of territory | Our dispatch | 10 | $23.00 |
| 2026-10-01 12:17 | 2306391 | 890871231345 | Charleston, SC | ROADSIDE | See Notes... | Other | Duplicate | Our dispatch | 2 | $0.00 |
| 2026-10-01 11:53 | 2306320 | 115143309 | Cincinnati, OH | SWOOP | Lock-Out | Club cancelled, no reason given | Cancelled by Agero (Swoop) | Motor club / customer | 133 | $0.00 |
| 2026-10-01 11:32 | 2306274 | 1062182054 | Cincinnati, OH | ALLSTATE | Tire Service | GOA | The customer has cancelled this dispatch. An automated GOA request was submitted on your behalf, unfortunately it is not eligible for a GOA. If you feel this is in error, you may contest a GOA on the Payment Services web site after 24 hours. | Motor club / customer | 199 | $23.25 |
| 2026-10-01 11:19 | 2306367 | 1480062 | Rock Hill, SC | NSD | Tire Service | Other | Other: REF NOTES | Motor club / customer | 1 | $22.00 |
| 2026-10-01 10:34 | 2306334 | 1062182487 | Amarillo, TX | ALLSTATE | Jump Start | No driver / equipment | Equipment no longer available. No further action required | Our dispatch | 25 | $23.25 |
| 2026-10-01 10:31 | 2306314 | 115142634 | Cincinnati, OH | SWOOP | Tire Service | Club cancelled, no reason given | Cancelled by Agero (Swoop) | Motor club / customer | 62 | $21.00 |
| 2026-10-01 10:18 | 2306315 | 1479647 | Little Rock, AR | NSD | Tire Service | Other | Other | Our dispatch | 48 | $22.00 |
| 2026-10-01 10:00 | 2306275 | 115138718 | Cincinnati, OH | SWOOP | Lock-Out | Club cancelled, no reason given | Cancelled by Agero (Swoop) | Motor club / customer | 107 | $21.00 |
| 2026-10-01 09:59 | 2306297 | 115141860 | Louisville, KY | SWOOP | Tire Service | No driver / equipment | No driver available | Our dispatch | 53 | $20.00 |
| 2026-10-01 09:34 | 2306310 | 1062181342 | Jersey City, NJ | ALLSTATE | Tire Service | No driver / equipment | Equipment no longer available. No further action required | Our dispatch | 10 | $22.50 |
| 2026-10-01 09:16 | 2306304 | 890860172750 | Birmingham, AL | ROADSIDE | See Notes... | Other | Duplicate | Our dispatch | 1 | $0.00 |
| 2026-10-01 09:04 | 2306287 | 890858391740 | Anderson, SC | ROADSIDE | See Notes... | No driver / equipment | No driver available | Our dispatch | 14 | $38.00 |
| 2026-10-01 09:03 | 2306295 | 115141675 | Little Rock, AR | SWOOP | Jump Start | Club cancelled, no reason given | Cancelled by Agero (Swoop) | Motor club / customer | 3 | $25.00 |
| 2026-10-01 08:22 | 2306273 | 115139520 | Louisville, KY | SWOOP | Jump Start | No driver / equipment | No driver available | Our dispatch | 10 | $20.00 |
| 2026-10-01 08:22 | 2306267 | 115138824 | Louisville, KY | SWOOP | Jump Start | No driver / equipment | No driver available | Our dispatch | 27 | $20.00 |
| 2026-10-01 08:22 | 2306268 | 115138954 | Louisville, KY | SWOOP | Jump Start | No driver / equipment | No driver available | Our dispatch | 24 | $20.00 |
| 2026-10-01 08:22 | 2306265 | 115138826 | Louisville, KY | SWOOP | Tire Service | No driver / equipment | No driver available | Our dispatch | 30 | $20.00 |
| 2026-10-01 08:21 | 2306272 | 10142758 | Raleigh, NC | URGENTLY | Jump Start | Club cancelled, no reason given | Cancelled by Urgent.ly: No longer needed | Motor club / customer | 13 | $34.00 |
| 2026-10-01 08:17 | 2306277 | 1062182057 | Montgomery, AL | ALLSTATE | Jump Start | GOA | The customer has cancelled this dispatch. An automated GOA request was submitted on your behalf, unfortunately it is not eligible for a GOA. If you feel this is in error, you may contest a GOA on the Payment Services web site after 24 hours. | Motor club / customer | 4 | $23.25 |
| 2026-10-01 08:17 | 2306276 | 115138924 | Chattanooga, TN | SWOOP | Jump Start | Customer cancelled | Customer canceled | Our dispatch | 3 | $30.00 |
| 2026-10-01 07:47 | 2306263 | 115138265 | WATAC (unmapped) | SWOOP | Lock-Out | Club cancelled, no reason given | Cancelled by Agero (Swoop) | Motor club / customer | 7 | $30.00 |
| 2026-10-01 07:47 | 2306260 | 890853683136 | Tuscaloosa, AL | ROADSIDE | Jump Start | No driver / equipment | No driver available | Our dispatch | 20 | $66.00 |
| 2026-10-01 07:39 | 2306257 | 115137978 | Louisville, KY | SWOOP | Jump Start | No driver / equipment | No driver available | Our dispatch | 16 | $20.00 |
| 2026-10-01 07:13 | 2306256 | G50426274 | Savannah, GA | GEICO | Tire Service | Club cancelled, no reason given | Motor Club Cancelled | Motor club / customer | 2 | $30.00 |
| 2026-10-01 07:03 | 2306244 | 10142663 | Greenville, SC | URGENTLY | Tire Service | No driver / equipment | No Equipment | Our dispatch | 14 | $34.00 |
| 2026-10-01 07:01 | 2306245 | 10142510 | Jersey City, NJ | URGENTLY | Jump Start | No driver / equipment | No Equipment | Our dispatch | 13 | $34.00 |
| 2026-10-01 07:01 | 2306243 | 115137383 | Louisville, KY | SWOOP | Jump Start | No driver / equipment | No driver available | Our dispatch | 18 | $20.00 |
| 2026-10-01 06:40 | 2306241 | G38026274 | Louisville, KY | GEICO | Tire Service | No driver / equipment | Equipment no longer available | Our dispatch | 16 | $35.00 |
| 2026-10-01 06:21 | 2306239 | 115136722 | Louisville, KY | SWOOP | Tire Service | No driver / equipment | No driver available | Our dispatch | 71 | $20.00 |
| 2026-10-01 06:06 | 2306238 | 115136527 | Louisville, KY | SWOOP | Lock-Out | Customer cancelled | Customer canceled | Our dispatch | 108 | $20.00 |
| 2026-10-01 06:05 | 2306224 | 890822347193 | Springdale, AR | ROADSIDE | See Notes... | Customer cancelled | Customer Cancelled | Our dispatch | 441 | $38.00 |
| 2026-10-01 06:05 | 2306237 | 115136259 | Louisville, KY | SWOOP | Tire Service | Customer cancelled | Customer canceled | Our dispatch | 165 | $0.00 |
| 2026-10-01 06:05 | 2306234 | 115136072 | WATAC (unmapped) | SWOOP | Jump Start | Customer cancelled | Customer canceled | Our dispatch | 209 | $30.00 |
| 2026-10-01 06:04 | 2306221 | 1479127 | Greensboro, NC | NSD | Lock-Out | Customer cancelled | Customer Cancelled | Our dispatch | 457 | $20.00 |
| 2026-10-01 05:09 | 2306235 | 115136117 | WATAC (unmapped) | SWOOP | Tire Service | Club cancelled, no reason given | Cancelled by Agero (Swoop) | Motor club / customer | 138 | $30.00 |
| 2026-10-01 03:48 | 2306233 | 115135931 | WATAC (unmapped) | SWOOP | Lock-Out | Club cancelled, no reason given | Cancelled by Agero (Swoop) | Motor club / customer | 82 | $30.00 |
| 2026-10-01 03:39 | 2306236 | 115136242 | WATAC (unmapped) | SWOOP | Tire Service | Club cancelled, no reason given | Cancelled by Agero (Swoop) | Motor club / customer | 24 | $30.00 |
| 2026-10-01 01:17 | 2306231 | 115134413 | Louisville, KY | SWOOP | Tire Service | Club cancelled, no reason given | Cancelled by Agero (Swoop) | Motor club / customer | 82 | $0.00 |
| 2026-10-01 00:46 | 2306228 | 115134248 | Louisville, KY | SWOOP | Lock-Out | Club cancelled, no reason given | Cancelled by Agero (Swoop) | Motor club / customer | 70 | $0.00 |
| 2026-10-01 00:38 | 2306227 | 890824704292 | Macon, GA | ROADSIDE | See Notes... | Other | Other | Motor club / customer | 75 | $38.00 |
| 2026-10-01 00:18 | 2306232 | 1062181710 | Shreveport, LA | ALLSTATE | Tire Service | GOA | The customer has cancelled this dispatch. An automated GOA request was submitted on your behalf, unfortunately it is not eligible for a GOA. If you feel this is in error, you may contest a GOA on the Payment Services web site after 24 hours. | Motor club / customer | 9 | $24.00 |
| 2026-10-01 00:12 | 2306223 | 115133622 | Louisville, KY | SWOOP | Tire Service | Club cancelled, no reason given | Cancelled by Agero (Swoop) | Motor club / customer | 87 | $20.00 |